Frequently Asked Questions
Find answers to common questions about our home essentials
What materials are used in Omi Home furniture?
We prioritize sustainable, high-quality materials including FSC-certified solid wood, organic cotton textiles, and non-toxic finishes to ensure safety and durability for your home.
Do you offer assembly services?
Most of our furniture is designed for easy assembly with included tools. For larger items, we offer a White Glove Delivery service that includes professional assembly and packaging removal.
How do I care for my Omi Home textiles?
We recommend machine washing our linens on a gentle cycle with cold water and air drying to preserve the fiber integrity and color vibrancy.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress until it reaches your doorstep.
Are your products covered by a warranty?
All Omi Home furniture pieces come with a 2-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
Do you ship internationally?
Currently, we ship to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by location.